Privacy Policy

Privacy Policy

Last Amended: May 27, 2021

This privacy policy (“Privacy Policy“) outlines BIG Cyber LLC’s and its Affiliates’ (“Big Cyber,” “we,” “our,” or “us“) practices with respect to its collection, usage, and processing of information when visiting its website (available at: https://bigcyberdefense.com) or when using its cyber security operation services (collectively, the “Services“). This Privacy Policy is an integral part of our Terms and Conditions (“Terms”). Definitions used herein and not defined herein shall have the meaning ascribed to them in the Terms. This Privacy Policy explains the processing of information by Big Cyber from individuals who access and use our website (“Visitors“), our customers that sign up for our Services (“Customer(s)“), employees, contractors, and any individual that we process personal data on (collectively referred to herein as “you” or “your“). Big Cyber, is a part of a multinational organization, and therefore, is bound by many privacy frameworks such as, but not limited to, the Australian National Privacy Principles in the Privacy Act 1988 (“APP“), the European Union General Data Protection Regulation (“GDPR“), the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA“) as well as the California Consumer Privacy Act (“CCPA“). We have included information below regarding which types of data are collected and how we process and use your data. However, before we get into that, we would like to explain the lawful basis upon which we collect, process and use your data (as further explained in the table below):
  1. If you are our Customer, we will process your Personal Data in order to perform our contract with you;
  2. If we have a legitimate interest in processing Personal Data, such as for direct marketing or security purposes, when you access our website; or
  3. We will also process your Personal Data where you have provided us with your consent if and as required under applicable law.
For the purposes of the GDPR, we are considered the Data Controller of the Personal Data we collect from our Visitors and Customers. If you are a resident of California, the CCPA may apply to you. Please review our CCPA Privacy Notice at https://bigcyberdefense.com/ccpa to learn more about our privacy practices with respect to the CCPA.

1. Information we collect

We may collect two types of data from you, depending on your interaction with us.
  1. Non-Personal Data: The first type of information is non-identifiable and anonymous data (“Non-Personal Data“). We are not aware of the identity of the individual who we collected the Non-Personal Data from. Non-Personal Data is any unconcealed information which is available to us while a Visitor is accessing our website. The Non-Personal Data that we collect includes technical information, such as, among other things, your access time and date, your actions while accessing the website, directed URLs, and your internet service provider.
  2. Personal Data: The second type of data is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”).
For the avoidance of doubt, any Non-Personal Data that is connected or linked to any Personal Data shall be considered Personal Data for as long as such connection or linkage exists. Furthermore, you are not required by law to provide us with any information and may choose to avoid providing us with certain Personal Data.

Types of Personal Data Collected and Purpose of Processing and Lawful Basis

In the event you contact us for support or other inquiries, either through the online form available on the website, by sending us an email or by any other means of communications that we make available to you, you may be requested to provide us with your full name and email address.”

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We will process this information subject to our legitimate interest and use it solely for the purpose of contacting you, responding to your inquiries and providing you with the support or information that you requested.
We may process the contents of our correspondence with you in order to improve our customer service and in order to resolve any disputes with you (if applicable).

If you voluntarily subscribe to our newsletter, you will be asked to provide us with your full name and email address. You can unsubscribe at any time by using the unsubscribe option within the body of the applicable email correspondence or by contacting us via email.”

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We use this information, based on your consent, solely in order to provide you with the content that you requested to receive.

When you access our website, we may, either directly or indirectly (through our third-party service providers) collect your IP address.
We may collect technical Non-Personal Data from you when you access our website as well, as explained above.

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In the event required under applicable law, we will obtain your consent to gather such information, for example, when we collect via cookies (as further explained below).

Please note that, we do not attempt to analyze or determine your identity based on such information or otherwise combine it with any information such as your name or email address. Your IP address may be collected by our third-party analytic partners that offer ways to opt-out of such collection, all as explained below.”

If you choose to download our White Paper, you will be required to provide us with your full name and email address.

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We will use this information solely in order to provide you with the content that you requested to receive.

When you sign up for our Services, we will collect the Personal Data that you are required to provide us during the sign-up process, such as your full name and email address.
If you choose to submit our questionnaire during the sign-up process for the free trial, we may process your name, job title, your company name and the geographical location of the company.

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“This information will be processed for the purpose of performing our contract with you, to set up your account with us and enable you to use our Services.
In addition, we may process your Personal Data for our legitimate interests, for example, to send you marketing and promotional messages and offers related to our Services. You are able to unsubscribe from receiving such correspondence from us by clicking on the designated link in the applicable message that we will send you or by contacting us at: privacy@bigcyberdefense.com
Please note that if you choose to unsubscribe from direct marketing, we may still retain your contact details and send you relevant service-related information such as invoices and subscription rates.

If you are one of our employees or a potential employee we may process your date of birth, occupation, previous employment (and other information usually in a CV), gender, education, details about next of kin including spouse and children’s names, financial details, and membership of professional associations.”

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We will process this information subject to our legitimate interest.
We will use this information in order to evaluate whether to hire you and if you are already an employee, we will use this information to provide you with the benefits and compensation owed to you as our employes.

Type of Personal DataPurpose of Processing and Lawful Basis
Contact Details
In the event you contact us for support or other inquiries, either through the online form available on the website, by sending us an email or by any other means of communications that we make available to you, you may be requested to provide us with your full name and email address.”		We will process this information subject to our legitimate interest and use it solely for the purpose of contacting you, responding to your inquiries and providing you with the support or information that you requested.
We may process the contents of our correspondence with you in order to improve our customer service and in order to resolve any disputes with you (if applicable).
Newsletter
If you voluntarily subscribe to our newsletter, you will be asked to provide us with your full name and email address. You can unsubscribe at any time by using the unsubscribe option within the body of the applicable email correspondence or by contacting us via email.”		We use this information, based on your consent, solely in order to provide you with the content that you requested to receive.
Online Identifiers
When you access our website, we may, either directly or indirectly (through our third-party service providers) collect your IP address.
We may collect technical Non-Personal Data from you when you access our website as well, as explained above.

In the event required under applicable law, we will obtain your consent to gather such information, for example, when we collect via cookies (as further explained below).

Please note that, we do not attempt to analyze or determine your identity based on such information or otherwise combine it with any information such as your name or email address. Your IP address may be collected by our third-party analytic partners that offer ways to opt-out of such collection, all as explained below.”

White Paper
If you choose to download our White Paper, you will be required to provide us with your full name and email address.		We will use this information solely in order to provide you with the content that you requested to receive.
Sign Up
When you sign up for our Services, we will collect the Personal Data that you are required to provide us during the sign-up process, such as your full name and email address.
If you choose to submit our questionnaire during the sign-up process for the free trial, we may process your name, job title, your company name and the geographical location of the company.		“This information will be processed for the purpose of performing our contract with you, to set up your account with us and enable you to use our Services.
In addition, we may process your Personal Data for our legitimate interests, for example, to send you marketing and promotional messages and offers related to our Services. You are able to unsubscribe from receiving such correspondence from us by clicking on the designated link in the applicable message that we will send you or by contacting us at: privacy@bigcyberdefense.com
Please note that if you choose to unsubscribe from direct marketing, we may still retain your contact details and send you relevant service-related information such as invoices and subscription rates.
Employee Information
If you are one of our employees or a potential employee we may process your date of birth, occupation, previous employment (and other information usually in a CV), gender, education, details about next of kin including spouse and children’s names, financial details, and membership of professional associations.”		We will process this information subject to our legitimate interest.
We will use this information in order to evaluate whether to hire you and if you are already an employee, we will use this information to provide you with the benefits and compensation owed to you as our emplo

2. How we collect data

Depending on the nature of your interaction with us, we may collect information from you in one or both of the following ways:

  1. Automatically – we may use cookies (as elaborated on in the section below) or similar tracking technologies to automatically collect some information.
  2. Provided by you voluntarily – we will collect information if and when you choose to provide us with the information, such as via communications with us or when you subscribe for our newsletter or the free trial, all as explained in this Privacy Policy.

3. Sharing information with third parties

Big Cyber will not share any Personal Data it collects with any third party, other than under the following circumstances:

  1. Compelled Disclosures – To satisfy any applicable law, regulation, legal process, subpoena or governmental request;
  2. Enforcement of our Rights – To enforce this Privacy Policy and the terms of our agreements, including the investigation of potential violations thereof;
  3. Security Detections – To detect, prevent, or otherwise address fraud, security or technical issues;
  4. Business Transfers and Affiliated Companies – When it is undergoing any change in control, including by means of a merger, acquisition or purchase of all or substantially all of its assets or with our parent company, BMM International LLC, any subsidiaries, joint ventures, or other companies under common control with Big Cyber (“Affiliates”) solely if and when applicable or necessary for the purposes described in this Privacy Policy, or in the event of any of the corporate transactions listed herein;
  5. Service Providers – To collect, hold or manage your Personal Data through our authorized third-party service providers, as reasonable for our business purposes;
  6. Business Partners – To assist us in providing our Services.
  7. Explicit Consent – If you provide us with your explicit approval to share your information prior to the disclosure.

4. Cookies policy and tracking technologies

We or our third-party service providers may use cookies and other similar tracking technologies or methods of web and mobile analysis to gather, store, and track certain information related to your access of, activity and interaction with our website.

A “cookie” is a small piece of information that a website assigns to your device while you access such website. Cookies are very helpful and may be used for a variety of different purposes. These purposes include, among other things, allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our website quicker, easier and smoother. You can find out more information about cookies at www.allaboutcookies.org.
The third-party cookies used on our website are as follows:

Purpose

Analytical, Measurement & Performance

Privacy Policy

www.google.com/policies/privacy/partners
https://policies.google.com/technologies/managing?hl=en
https://tools.google.com/dlpage/gaoptout
For additional information regarding our use of Google products, click here.

Purpose

Essential, Functionality, Operation & Security Cookies. This category of cookies either cannot be disabled, or if disabled, certain features of the website may not work

Privacy Policy

https://wpforms.com/privacy-policy/

CookiePurposePrivacy Policy
Google AnalyticsAnalytical, Measurement & Performancewww.google.com/policies/privacy/partners
https://policies.google.com/technologies/managing?hl=en
https://tools.google.com/dlpage/gaoptout
For additional information regarding our use of Google products, click here.
WPFormsEssential, Functionality, Operation & Security Cookies. This category of cookies either cannot be disabled, or if disabled, certain features of the website may not workhttps://wpforms.com/privacy-policy/
Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies your online experience may be limited. Please see the following links for more information with respect to how you can block or erase cookies via your particular browser: Google Chrome; Firefox; Internet Explorer; Safari; Edge; Opera.

5. Data retention

We retain the information we collect as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws, or until an individual requests to opt-out of such collection, subject to applicable laws. We may at our sole discretion, delete or amend information from our systems, without providing any notice to you, once we deem it is no longer necessary for our purposes.

6. User rights

Depending on your jurisdiction, data protection and privacy laws provide you with the ability to exercise some rights regarding your Personal Data that we process (please review our User Rights Policy for more information regarding the rights you may have under the relevant data protection and privacy laws in your jurisdiction).

If you wish to exercise any or all of the above rights, please fill out the Data Subject Request Form (“DSR“) available here [Note: Insert downloadable pdf link to the form we provided you.] and send it to our privacy team at: privacy@bigcyberdefense.com.

Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law.

7. Security

We take great care in implementing and maintaining the security of your information. We employ industry standard procedures and policies to ensure the safety of individuals’ information and prevent unauthorized use of any of such, all as further explained in our Security Policy Overview. Please contact us at privacy@bigcyberdefense.com if you believe that your privacy was treated in a way that was not in accordance with this Privacy Policy. In the event of a security incident in which we discover that your Personal Data may be at risk, we will take reasonable efforts to notify you and the applicable authority (if we are required to do so, subject to applicable laws).

8. Data transfer

We may store or process your Personal Data in the EU, the United States or in other countries. Thus, any information you provide us may be transferred to and processed in countries other than the country from which you accessed our website. We will take appropriate measures to ensure that your Personal Data receives an adequate level of data protection upon its transfer. When Personal Data that was collected within the European Economic Area (“EEA“) is transferred outside the EEA, we will take necessary steps in order to ensure that sufficient safeguards are provided during the transferring of such Personal Data. You may exercise your rights, where applicable, to receive information regarding the transfer mechanism that was used during such transfer. Personal Data transferred outside the EEA is transferred for processing by Google Cloud on its servers in the United States, and among our affiliates and Business Partners, in all cases pursuant to standard contractual clauses approved by the European Union. If you would like to learn more about these arrangements and your rights in connection therewith, please contact our Data Protection Representative at: alexandru.petrescu@bigcyberdefense.com.

9. Protecting children

The Website and our Services are not intended for use by individuals who are under the age of eighteen (18). Therefore, Big Cyber does not intend and does not knowingly collect any Personal Data directly from individuals who are considered to be children in their jurisdictions (i.e., under the age of sixteen (16) or as otherwise defined under applicable law in such jurisdiction), and does not wish to do so. If you are under 18, please be sure to read the terms of this Privacy Policy with your parents or legal guardians. If we obtain actual knowledge that a Visitor or Customer is considered a child under applicable law, we will take steps to immediately delete his or her Personal Data. We request that such individuals do not provide Personal Data through our website or the Services. Please contact us at: privacy@bigcyberdefense.com if you become aware or have any reason to believe that a child has shared any Personal Data with us.

10. Changes to the privacy policy

Big Cyber reserves the right to change this Privacy Policy at any time. As such we recommend that you re-visit this page frequently and review the Privacy Policy for any changes that we may have made. In the event that we made any substantial changes to this Privacy Policy, we will make reasonable efforts to provide you with notification with respect to such changes, if we are required to do so by applicable law. The changes to this Privacy Policy will go into effect as of the date listed in the “Last Amended” heading located at the top of this Privacy Policy.

11. Contact us

Big Cyber reserves the right to change this Privacy Policy at any time. As such we recommend that you re-visit this page frequently and review the Privacy Policy for any changes that we may have made. In the event that we made any substantial changes to this Privacy Policy, we will make reasonable efforts to provide you with notification with respect to such changes, if we are required to do so by applicable law. The changes to this Privacy Policy will go into effect as of the date listed in the “Last Amended” heading located at the top of this Privacy Policy.

If you have any questions (or comments) concerning this Privacy Policy, you are welcome to contact us:

  • By email: privacy@bigcyberdefense.com
  • By phone: +1 702 407 2420
  • By mail: BIG Cyber LLC
    815 Pilot Road, Suite G
    Las Vegas, NV 89119
 

Data Protection Representative: Our Data Protection Representative is located in Romania and his contact information is as follows:

Name: Alexandru Petrescu

Email: alexandru.petrescu@bigcyberdefense.com